- Can I change my delivery address?
- What delivery options are there?
- How long will delivery take?
- How do I track prescription orders?
- Will our information be stored securely?
- Do you need the patient’s consent before I can add them to my account?
- How do I get in touch if I need help?
- How do I remove a patient from my account?
- Can I use the Family Account feature in the app?
- Will payment details be separate for each person in my account?
- How does delivery work?
- Can I set different reminders for each person in my account?
- Does everyone in my account need to be in the same address?
- How many people can I add to my Family Account?
- What information do I need to add a patient?
- Who can I add to a Family Account?
- How old do I need to be to create a Family Account?
- I don’t have a regular NHS prescription. Can I still use the Family Account feature?
- Is the Family Account feature free to use?