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Award-winning patient care
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GPhC regulated
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NHS approved
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Rated 'Excellent'

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

I need my medication sooner

Updated 

At Pharmacy2U we require 10 working days from the day you place your request to deliver your medication. Although our service is normally much quicker than 10 working days, we require this time to enable us to rectify any issues, like stock delays, to still deliver your medications when you require them.

If you require your medication sooner than the 10 working day timescale we ask for, please speak to your GP directly and ask them to produce a paper prescription that you can collect locally.

Due to current Covid restrictions your GP may be unable to issue paper prescriptions. If this is the case, you can ask your GP to send your prescription to a local pharmacy of your choice without removing your nomination with Pharmacy2U.

You can also place an advanced order with us today for your next issue, doing this will ensure that we receive your next prescription in time so we can dispense and dispatch your medication for when you need it.

For more info on advanced ordering click here.

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

Thank you for your feedback!