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Award-winning patient care
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GPhC regulated
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NHS approved
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Rated 'Excellent'

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

How do I place an order on the APP?

Updated 

1.       Log into your account on the Pharmacy2U App.

2.       Press Order Medication

3.       Press Add new medication (If you have already added your medication to your account move on to step )

4.       Enter the name of your medication or Scan the medication barcode.

5.       Select the correct medication name

6.       Select the name, form and strength of your medication (this will add to your list and your order, you can click remove if you do not wish to order this item)

7.       Repeat for any other required medications.

8.       Select Add on all required medications, if you wish to order every item select Order all

9.       Select Continue

10.   SelectProceed to Check out

11.   Confirmdelivery address

12.   ClickPlace order (if you pay for medication you will need to click confirm and pay first)

 

Ordering early? Please tick the box at the bottom of the
list of medications so your GP is aware you are ordering early.

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

Thank you for your feedback!