Delivering your medicine to an alternative address
Updated
Your medicine can be delivered to any UK address, giving you flexibility over where your order arrives. This can include your home, workplace, a carer’s address, a neighbour, or even a holiday home.
How alternative delivery works
Any UK address is acceptable - you can choose whichever location is most convenient for you.
Safe place options - if you won’t be home, you can add a safe place to your account so Royal Mail can leave your parcel there, unless they consider the location unsafe.
If delivery isn’t possible - Royal Mail will leave a card and return the parcel to your local depot. You can arrange a free redelivery or collect it yourself.
Keeping your delivery details up to date
You can update your delivery address and preferences in your account here at any time to make sure your medicines arrive exactly where you need them.