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Award-winning patient care
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GPhC regulated
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NHS approved
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Rated 'Excellent'

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

What services do you offer?

Updated 

NHS Repeat Prescription

This service allows you to order your NHS repeat prescription with ease. You request your medication online, we contact your GP for approval, then dispense and deliver your medication for free. We then remind you when it's time to reorder your medication so you don't run out.

In the majority of cases you don't need to be in for delivery. Size permitting we will post your prescription through your letterbox. This can be delivered to any UK address like work or family/ neighbour.

To learn how to register, click here.

Online Doctor

Our online doctor service offers a convenient and confidential GP consultation. The online doctor service treats 6 conditions:

  • Erectile dysfunction

  • Weight loss

  • Hair loss

  • Situational anxiety

  • Genital herpes

  • Skin conditions

For more information, and to start a consultation, click here.

Private Prescriptions

Do you have private healthcare? Do you go to a private GP or dentist? Then you may receive a private prescription. Click here to find out how to get your private prescription items delivered to your door, with low prices guaranteed.

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

Thank you for your feedback!